Therms of Service
Terms of Service:
This website, including all information, tools and services available from this site to you, the user, is conditioned upon
your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service
("Terms"), including additional terms and policies referenced herein or available via hyperlink.
These Terms of Service apply to all users of the Site, including but not limited to browsers, vendors, customers, and
content contributors.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you
agree to be bound by these terms.
If you do not agree to all the terms and conditions, then you may not access the website or use any services.
Article 1 - Definitions
Define your terms such as "Consumer", "Right of withdrawal", "Entrepreneur", etc.
Article 2 - Identity of the Entrepreneur
Company Name: Roselane Melbourne
Email: info@roselanemelbourne.com
Chamber of Commerce Number: 97558729
Address: Melbourne, Australia
Article 3 - Applicability
These terms apply to every offer made and every distance agreement concluded between the entrepreneur and
consumer.
Article 4 - The Offer
Include how offers are made, their validity, and consumer rights related to offers.
Article 5 - The Agreement
Outline when the agreement becomes binding and how it is confirmed.
Article 6 - Right of Withdrawal
Consumers have the right to withdraw within 30 days of receipt. Detail the process and conditions for returning a
product.
Article 7 - Costs in Case of Withdrawal
The consumer is responsible for return shipping costs. Reimbursement procedures should be described.
Article 8 - Exclusion of the Right of Withdrawal
Detail any products or services for which the right of withdrawal is excluded.
Article 9 - Price
Mention pricing rules and when prices can change.
Article 10 - Conformity and Warranty
Describe product conformity expectations and the consumer's rights to warranty.
Article 11 - Delivery and Execution
State delivery expectations and procedures for delays or substitutions.
Article 12 - Duration Transactions
Clarify rules for canceling, renewing, or terminating long-term agreements.
Article 13 - Payment
Include payment terms, deadlines, and actions for non-payment.
Article 14 - Complaints Procedure
Outline how consumers should file complaints and how they will be handled.
Article 15 - Disputes
Mention that the agreement is governed by Dutch law and how disputes will be handled.
Article 16 - Contact
For any questions, contact us at info@roselanemelbourne.com